Building Healthy Outcomes

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Our quarterly outcome reports are an integral part to maintaining the quality of our programs and ensuring that we make the best impact possible on the lives of our residents in both our treatment and transitional program in Montrose and our supportive housing complex, Jane Cizik Garden Place (JCGP) in Spring Branch. Our outcome reports breakdown the demographics of our current clients, recent graduates and residents and serve as important tools to maintain diversity in those we serve and track what services are most needed by our residents at Jane Cizik Garden Place.

Our outcome reports for Jane Cizik Garden Place track the case management services used by residents, with the goal that each household at JCGP has at least one interaction with our case managers. Our case managers at JCGP provide residents connections with a variety of services including transportation, rent processing assistance and connection to community events. Monitoring these services ensures our residents get the support they need and seek from JCGP. (See chart below.)

JCGP Case Management Report (2)

At the end of the first quarter of 2015, our treatment and transitional housing program had an occupancy of 92% with 59 clients, up from last year’s 86% occupancy and on track for our goal of consistently having a 95% occupancy level. Our admissions Coordinator Michelle Carey-Redic received 208 phone intake calls in the first quarter, referring 159 of those callers to programs that better fit their needs and meeting in person with 34 women for intake appointments. Our treatment program focuses specifically on aiding women who are homeless and facing mental illness, addiction or both, but we receive many calls from potential clients who do not match our services. Callers such as women seeking immediate shelter for themselves and their children, women without history of mental illness or addiction, or women who are still in the first 90 days of their sobriety are referred to organizations that can help. This screening process ensures potential residents are given the best chance of success from the beginning by placing them with programs best equipped to assist them.

In the first quarter, eight of our treatment and transitional housing clients graduated our treatment and transitional housing program after staying at least 6 months. All eight graduates left with income as well as permanent housing 100% of our treatment and transitional housing program’s graduates left with income as well as permanent housing. Having all of our graduating residents leave with housing and income is one of our main goals for ensuring our graduates leave the program with stable lives and the best chance for long-term success.

What is Brown Bag?

Michael Pearce

Michael Pearce, one of our January Brown bag speakers

Having healthy connections to resources and role models in our community is an important aspect of our WholeLife Program. In our treatment and transitional housing program we foster community involvement with our residents every Friday through our Brown Bag Luncheons. Fridays at noon, our treatment and transitional housing residents bring their sack lunches and gather in the upstairs conference room of our 607 Westheimer office to hear presentations by different speakers each week. Our wide variety of speakers vary from individuals who have valuable insights or resources for our clients, to organizations providing important information on subjects such as physical wellness, job interview skills, or credit management.

One of our recurring speakers is The Women’s Fund for Health Education and Resilience whose representatives talk on a variety of health, nutrition and wellness subjects. One of our January speakers, Michael Pearce, an attorney with Schlumberger, shared struggles and triumphs from his own life covering dealing with recovery from alcoholism as well as his struggles with body image and coming to terms with his sexuality. In February, Lisa Feronda talked about how running became a form of therapy for her and that leaving her position as a news anchor for channel 11 helped her find her purpose with her current work at Legacy Community Health Services. In April one of our speakers, Pierre Silvy shared insights he’s gained about customer service after over 50 years working in the hair salon industry.

The Women’s Home is always looking for insightful, engaging and empathetic speakers for our Brown Bag lunches. If you are interested or know someone who would be a good fit, please contact our Volunteer & Collaborations Coordinator Jenna Jackson at jjackson@thewomenshome.org or 713-568-1356 for more information.